Terms of Service
Last updated: April 22, 2026
1. Acceptance of Terms
By accessing or using the simplexim website and placing orders, you agree to be bound by these Terms of Service. If you do not agree, please do not use the site.
2. Products and Orders
All products sold on simplexim are made-to-order via print-on-demand fulfillment. We reserve the right to refuse or cancel orders at our discretion, including if a product is listed at an incorrect price. You will be notified and refunded in such cases.
3. Payment
Payments are processed securely through Stripe. We do not store your payment card details. By completing a purchase, you agree to Stripe's Terms of Service. All prices are listed in USD.
4. Shipping
A flat-rate shipping fee of $4.99 is applied to all orders. Delivery times vary by destination and fulfillment partner. simplexim is not responsible for delays caused by carriers or customs.
5. Right of Withdrawal
If you are a consumer in the European Union, you have a 14-day right of withdrawal from the date you receive your goods. For full details, including how to exercise this right and the model cancellation form, please see our Cancellation Policy.
6. Intellectual Property
All designs, graphics, and content on this site are the property of simplexim. You may not reproduce or distribute them without prior written consent.
7. Limitation of Liability
simplexim shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or your purchase of products. Our total liability for any claim shall not exceed the amount you paid for the relevant order.
8. Applicable Law
These terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer habitually resident in the EU, you also enjoy the protection of any mandatory provisions of the law of your country of residence.
9. Dispute Resolution
The European Commission provides an online dispute resolution platform: https://ec.europa.eu/consumers/odr
10. Changes to Terms
We may update these terms for future orders. The terms in effect at the time you place an order apply to that purchase.
11. Contact
For questions about these terms, email us at support@contact.simplexim.shop.